A structured path from application to operating partnership.
OpenStay is designed to help owners move from uncertainty to clarity through a simple, seven-step engagement model.
From application to ongoing optimization.
- 01
See If Your Property Qualifies.
Owners begin by submitting a short qualification request. This helps us understand your property, your ownership situation, and what you're working toward.
- 02
Introductory Conversation.
A focused conversation about current operations, goals, and where operating support could make the biggest difference.
- 03
Mutual Fit Review.
Both sides evaluate whether OpenStay is the right operating partner for your property, your timeline, and your independence goals.
- 04
Participation Agreement.
If there is alignment, we move forward with a participation agreement outlining the scope of the pilot engagement.
- 05
Private OpenStay Property Assessment.
Each participating property receives a private, property-specific assessment after the formal relationship begins. The assessment becomes the foundation for implementation and ongoing improvement.
- 06
Implementation.
We introduce the operating systems, reporting, and support structure designed specifically for your hotel.
- 07
Ongoing Optimization.
We meet regularly to review performance, refine execution, and identify the next opportunities for improvement.
Built on a few simple principles.
Independence is preserved. OpenStay does not take ownership, franchise the hotel, or require a rebrand. Owners remain in control.
Support is structured. Every engagement begins with discovery and ends with a clear operating plan. We do not promise results we cannot influence.
Technology is a tool, not the product. We help select and operate systems that fit the hotel, without locking owners into a single provider.
Clarity is the goal. Reporting, workflows, and public presence should help owners make better decisions with greater confidence.
A managed path from first conversation to launch.
Implementation is coordinated end to end. Ownership stays informed and in control — without becoming a project manager for the operating layer.
Discovery
We take the time to understand the property, ownership goals, current systems, and where operating support could make the biggest difference.
Planning
We build an implementation plan tailored to the property — not a template. Scope, sequence, and priorities are set together with ownership.
Migration
We coordinate setup, integrations, and onboarding. Ownership stays informed without having to manage the operational moving parts.
Launch
The property goes live with guided support. We stay close during the first weeks so the operating layer settles into daily practice.
Continuous Partnership
Ongoing optimization, coaching, and operational support. A steady partner focused on refinement and results over time.
Straight answers before you apply.
Practical questions we hear most often from independent owners considering the Founding 50 pilot.
How difficult is switching?
Most of the operational lift sits with us. We map the current systems, sequence the migration around live operations, and coordinate the moving parts so ownership isn't managing vendors or timelines directly.
Will my team receive training?
Yes. Onboarding includes structured walkthroughs for the roles that use the operating layer day to day — front desk, operations, and ownership reporting — and we stay available through launch and beyond.
What happens after launch?
Launch is the beginning of the partnership, not the end of the project. We meet regularly to review performance, refine execution, and identify the next opportunities for improvement.
Do you help during onboarding?
Onboarding is managed. We coordinate setup, integrations, data migration, and the initial weeks of live operation. Ownership stays informed without having to become a project manager.
What if my property has unique requirements?
Every property is different — that's the starting assumption, not the exception. The implementation plan is built around the specific property, its market, and how ownership already operates.
See if your property is a fit.
A brief qualification request is the first step toward the Founding 50 pilot.
A brief conversation to determine whether there is a mutual fit.